The agreement between us.

1. Who these terms are with

These terms are between you and Joy Data Solutions LLC ("we", "us", "JDS"). They apply when you use this website, buy the Starter Pack, or engage us for a build or a retainer. If we sign a separate written agreement with you, that agreement wins wherever the two disagree.

2. What we do

We set up AI and automation around the work you already do, on your own machines and accounts, and we train you to run it. We also build custom software and data systems. We are a consultancy. We are not a brokerage, a law firm, an accountancy practice, or a licensed financial adviser.

3. The Starter Pack

The Starter Pack is $199, paid up front through Stripe. It buys a working session with us and the deliverables described on the real estate page, which are part of these terms. In short: a review of how your week runs, the two workflows most worth improving, custom instructions and a starter set of prompts and checks, and one practical setup we do together where your device, accounts and company rules allow it.

The fee is credited against a later build if you go ahead within ninety days. Scheduling is arranged by email after payment. If we cannot find a time that works, or if we conclude on the call that we are not the right fit, we refund you in full.

4. Refunds

• Before the session, for any reason: full refund on request.
• If we decide we cannot help you, or we do not deliver what section 3 describes: full refund, and we will say so ourselves rather than waiting to be asked.
• After the session has been delivered: no refund, because the work and the materials are yours to keep.

Larger engagements are quoted separately and their payment and refund terms are set out in that quote.

5. What we do not promise

We do not promise a particular business outcome. We do not promise more listings, more closings, more revenue, or a specific number of hours saved. Anyone who does is guessing. What we commit to is doing the work described, telling you the truth about what is worth doing, and saying so plainly when the honest answer is that you do not need us.

AI systems make mistakes, sometimes confidently. Everything we build is designed so a person reviews and approves before anything is sent, signed, posted or submitted. That review step is yours, and it stays yours.

6. Your responsibilities

• You remain responsible for what you send, sign, publish and file. Our systems prepare; you decide.
• You are responsible for following the rules that apply to you. For real estate that includes your brokerage's policies, your MLS or board terms, advertising rules and fair housing law. We build inside those rules, but we do not advise on them and we are not liable for your compliance with them.
• You are responsible for your own accounts, subscriptions and the data you connect. Third-party AI subscriptions are billed by those providers, not by us.
• You confirm you have the right to give us access to any data or system you ask us to work with.

7. Your data and your clients' data

Work happens on your machines under your accounts wherever possible. Where we handle your information, the privacy policy explains what we collect and why, and forms part of these terms. Much of what an agent handles is other people's personal information, and you remain its controller. We will treat anything we see as confidential.

8. Who owns what

Work we build specifically for you, and the configuration and materials we produce for you, are yours once you have paid for them. We keep ownership of our own methods, templates and tooling, and of anything we built before working with you, and we may reuse those with other clients. Nothing we reuse will include your confidential information.

9. Limits on liability

To the extent the law allows, our total liability arising out of any engagement is limited to the fees you paid us for that engagement. We are not liable for indirect or consequential losses, including lost profits, lost transactions or lost data. Nothing here limits liability that cannot lawfully be limited.

10. Ending an engagement

Either of us can end an engagement in writing. You pay for work done up to that point. Retainers can be cancelled with thirty days' notice and are not refunded for the month in progress.

11. The website itself

The content here, including the videos, is ours and is provided for information. Prices and descriptions may change, and the version on the page when you pay is the one that applies. We try to keep the site accurate and available but do not guarantee either.

12. Governing law

These terms are governed by the laws of the State of Maryland, USA, and the courts there have jurisdiction. If any part of these terms is found unenforceable, the rest stands.

13. Changes

We may update these terms. The version in force is the one published here on the day you buy or engage us. Material changes will move the "last updated" date above.

14. Contact

Questions about these terms: kevin.joy@joydatasolutions.com.

These terms are published in good faith and in plain language. They are not legal advice, and they are under review by our attorney.